Bishnen Kumalo

Bishnen is the Head of Modernisation at BankservAfrica, based in Johannesburg, South Africa.

Bishnen has over twenty years of experience in the field of Transactional Banking, new Digital Technologies, Programme Delivery and Execution, Operational and Financial Management. Her working experience spans the African continent and Europe in various industries including Government and Corporate institutions.

Most recently in her role as the Head of Mobile Money and Strategic Partnerships at Absa, Bishnen coupled her technology domain experience with traditional banking product management skills and engaged with different FinTech’s in order to support the digital transformation journey that the bank is on. Prior to this, Bishnen spearheaded the roll-out of two transactional banking platforms across eleven Barclays African countries. She was also a key contributor in overseeing the divestment Barclays PLC in relation to Corporate Channels as well defining the new strategy.

Bishnen is a highly driven and energetic individual with a depth of experience in managing large complex implementations, leading and driving execution excellence in her teams while balancing the demands of senior executives and geographically dispersed customer expectations.

Bishnen is passionate about the benefits that technology can yield for the betterment of the communities in which we serve.